By Nancy Margried, Batik Fractal
As a woman entrepreneur in technology, I have a unique perspective on running the company. I believe in nurturing and rely on my own organization’s strength on sustaining the business.
Commonly nowadays, as a startup, it is easy to be carried away on the trend where startups rely on investments to create traction or to scale-up and grow. I started my company with my two co-founders from scratch and decided to sustain the company on its own. Since the first time, rather than using investment money to gain traction, we rely on the trait of our product (jBatik Software) and our paying customers to grow our business. We realized that only if our customers happy with our service, will then our company be successful. In other words, our success is integrated with the success of our software users.
jBatik is a pattern generator software that we use to empower the traditional textile business in Indonesia. Our main customers are batik artisans where they use the software to create endless of new batik patterns to increase their productivity and of course, their profit. To date, there are more than 2,000 artisans who have been using our software which we reached out through direct training to the rural areas of the Indonesia, the places where they live. All of them are paying customers, and we are very happy to see that their income has increased 20-25% through the utilization of jBatik Software.
ISIF Asia Award has leveraged our business in term of visibility and credibility. The opportunity to network with the fellow ISIF winners has given me a better perspective and an improved point of view on addressing the pain points and needs of our beneficiaries, which are the traditional artisans. All of these are very important to continue and grow our social business. After winning the award, we have been able to improve our software training, reaching to more organizations to collaborate to acquiring new users within new strategies and we have successfully secured funding from Indonesia government to build new software to serve more traditional artisans.
Our work is far from perfect. With the focus on progress, we believe that collaboration is the key to our innovation. Only by collaborating with each stakeholder, then we can create a breakthrough to solve our problems.